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GIRLS CAN! CRATE FAQ

Frequently Asked Questions

GIRLS CAN! CRATE is a unique subscription box to inspire girls 5-10 by celebrating fearless women who helped make the world better.

Each GIRLS CAN! CRATE introduces girls to a new role model and includes: a 28-page GIRLS CAN! activity book telling her unique story, 2-3 hands-on science or art activities related to her field, a tote bag (in your first crate), a collectible button, practical tips for parents to help empower girls, and MORE.

The mini-mailer is a smaller version of our crate and includes: a 20-page GIRLS CAN! activity book, one science or art activity, a collectible sticker, plus tips for parents on empowering girls.

Each GIRLS CAN! CRATE is thoughtfully designed in order to build confidence and curiosity and help girls grow more fearlessly themselves! Can it get even better? You betcha! On top of all that, your purchase makes it possible for us to donate crates to nonprofit organizations working to empower girls.

Learn more about us HERE or check out the inside of one of these unique crates HERE .

Oh my goodness, it's so simple. You're going to love it! Pick the plan that’s right for you (12-months, 6-months, 3-months, month-to-month, supplies for 1 child or 2 children, or a mini-mailer) and we do the rest.

Each month, we'll deliver a fresh GIRLS CAN! CRATE right to your door - open it up and let the inspiring quality time begin!

Plans renew automatically on the 26th of each month and you can pause or cancel any time before the 25th to avoid being charged for your renewal!

Each GIRLS CAN! CRATE is designed for children ages 5-10 years old. Children on the lower end of that age range may need a little more help from a grown-up (think quality time with mom/dad/grandma/grandpa!!), while crates also features activities that can be extended to better stretch and challenge older kids.

This is a great question! Our original crate comes jammed packed with the 28-page GIRLS CAN! Activity Book, 2-3 hands-on STEAM activities, a collectible button with a tote bag in your first crate to display all of those awesome buttons, tips for grown-ups, and more. The mini-mailer is a smaller get-a-taste-for-what-we’re-about version of our crate! Inside your custom padded mailer you’ll find the 16-page GIRLS CAN! Activity Book, 1 hands-on STEAM activity, a collectible sticker, and tips for grown-ups.

All of our subscribers are re-billed on the 26th of each month. If you'd like to cancel or pause your subscription and take a short break, please do so prior to the 25th of the month in order to ensure that you aren't billed for the next month. If you have any questions, please contact us at support@girlscancrate.com and we'd love to help! We are here for you.

PLEASE NOTE: Our company name is Big Little Ones LLC, so you may see this name on credit card statements.

We ABSOLUTELY encourage you to purchase a GIRLS CAN! CRATE as a gift! It is the BEST present. During checkout you can write a gift note that will be emailed to the recipient (or to the grown-up they live with) and we also provide you with a printable gift note in your order confirmation email.

You can purchase single crate gifts or a gift subscription HERE . Please note, during checkout you can click "THIS IS A GIFT" and choose whether or not you want your gift to automatically renew. If you choose to give a gift that renews, you may pause or cancel anytime before it renews on the 25th of the renewing month by logging into your account or by sending us an email to support@girlscancrate.com. You can also purchase previous crates in our shop or gift cards HERE ! Want a gift? We’ve got you covered!

Absolutely you can! Just send us an email at support@girlscancrate.com and we’ll take care of it for you. We’re on it!

Heck yeah we do! You can opt to receive your crates or mini-mailer every other month by logging into your GIRLS CAN! CRATE account or reaching out to us at support@girlscancrate.com. You do you!

Life happens and sometimes that means that we have to make adjustments to what crate is sent out. We do our very best to send out the same crate to every subscriber, but sometimes we need to substitute in other crates for what you see advertised if we’ve sold out, for example. We absolutely want you to have the best GIRLS CAN! Experience you can, so let us know if there’s a particular crate you’re looking for or have a question about and we’ll do whatever we can to help! We’ve got you covered!

All of our GIRLS CAN! CRATES are ineligible for return.

While we package our crates and mini-mailers carefully, accidents can happen during shipping. If something in your crate is damaged, please email support@girlscancrate.com and we'll get a replacement out to you as soon as possible!

Life can get busy and if you just need a break between crates or mailers, you can pause your subscription at any time. If you need to cancel for any reason, and we really hope you stay with us forever, you can do that as well at any time before the 25th of the renewal month.

Please know that subscriptions must be paused or cancelled before the 25th of every month to ensure that you aren't charged for the next month. If you cancel a prepaid subscription before it ends, we'll ship the remaining crates on your original order. You can cancel or pause your subscription in your account by logging in HERE or by contacting support@girlscancrate.com

So much! We have several inspiring (and super soft) t-shirts in our shop for kids and grown-ups, as well as mugs, tote bags, gift cards, and even previously released crates. So, head on over to the shop HERE and take a gander.

That depends, is it a subscription? GIRLS CAN! CRATE orders close on the 15th of each month. As such, we ship all subscriptions within 2-4 business days following the 15th and all of our crates ship Priority, First Class, or First Class International for Canadian orders. In order to receive the CURRENT month's box, you'll want to order before the 15th. You'll receive a shipping confirmation email and tracking number as soon as your crate ships so that you can follow your GIRLS CAN! CRATE all the way to your front door.

Please note, Canadian crates can take significantly longer to arrive from the US due to customs and other issues out of our control. We will do our best to make sure that all crates arrive in your hands before the 25th of the month, but once it leaves our hands it’s at the mercy of the US and Canadian post.

Items from our store have different shipping times! Single one-time crates will ship within 5-7 business days. T-shirts, mugs, and tote bags are custom printed after they are ordered, so they will ship within 12-14 business days. You can find additional information in a specific item's description on our store. Need something rushed for a birthday or special occassion? Contact us at support@girlscancrate.com and we'll see what we can do to help.

Holiday 2019 shipping information: For Canadian Hanukkah and Christmas subscriptions or one-time gift delivery, subscribe by November 15. For US Hanukkah and Christmas subscriptions or one-time gift delivery, subscribe by December 15.

The nonprofits that we partner with are ones working tirelessly to combat real, big problems in the lives of girls and provide them with concrete resources needed to reach their full potential. Each month, 10% of the proceeds from your purchase allows us to donate GIRLS CAN! CRATES to our nonprofit partners to support their work and introduce the girls they work with to fearless female role models.

So, who have we partnered with?

We work with local nonprofit organizations in Tucson, Arizona, including a science club for girls on the Pasqua Yaqui Reservation, elementary school classrooms, after school programs, and more. For information on getting donations for your organization, contact us at support@girlscancrate.com.

Currently, we ONLY ship to addresses within the United States and Canada. Please note, there is an additional $10 per month shipping fee on Canadian orders and the delivery time can sometimes be delayed up to 2-3 weeks due to customs and other issues.




Have a question?
Get in touch with us!

We’re always happy to help! Send us an email, we've got your back.

Email us at support@girlscancrate.com